Office Supervisor

at MuskokaWoods (view profile)
Location 4585 Highway 141, P.O. Box 130, Rosseau, Canada
Date Posted April 23, 2021
Category Summer Jobs
Job Type Full-time


Company Mission

Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. Located on the shores of beautiful Lake Rosseau, we specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world

Job Description

The Hospitality department’s primary responsibility is to provide excellent customer service and hospitality to our guests and staff. Hospitality staff help to provide a seamless experience by serving the needs of the guests, noticing details, taking initiative to ensure staff and guests feel cared for, and creating a clean and inviting environment for all.

Our Resort office’s primary role within this department is to be the hub of all information at Muskoka Woods. The Office Supervisor’s primary responsibility, along side the full-time Office Manager, is to create a fun and productive environment for our young staff while providing excellent customer service and responding to the needs of our parents, staff and guests on the phone, through email and at the front counter. The Office Supervisor oversees the office functions and processes, proactively manages outcomes, supervises shifts, answers phones and emails, accounts for all guests on property, solves issues, works closely with other departments, and accurately communicates information.

Leadership staff are regularly assigned to the Shutdown schedule and the Dining Room Maitre'd schedule.
Leadership staff also contribute to the overall ministry to staff and are required to lead a staff small group and conduct One 2 One's.
All leadership staff contribute to alternate duties on guest arrival and departure days as well as the weekend stayover program.

Staff are required to attend all meetings as outlined during staff training including Cadence and Small Group.

Staff are required to abide by all COVID-19 standard operating procedures including enhanced cleaning and sanitation protocols within their department, in assigned areas outside of their department, and in all community living/gathering spaces.

Skills and Attributes Required

Muskoka Woods is looking for staff whose personal values match the MW Core Values which includes having a passion for working with children and youth.

Office Supervisor applicants must have strong administrative skill, leadership experience, and a customer service mindset. Applicants must also have the desire to work with young staff and to create a positive, encouraging and fun atmosphere. Experience working within an office/administrative setting is required.

Salary Range

$185 - $215 per week plus room and board

Contract Dates

June 6th - September 3rd, 2021

Essential Functions

  • Have physical strength & ability to lift/move small and large objects (ie. vacuum cleaner, garbage bags, boxes, and inventory)
  • Possess the ability to work for 7- 9 hours at a time
  • Ability to participate in work projects – lifting and carrying between 10 – 30 lbs
  • Be able to stoop, bend, and crouch
    Have the ability to communicate well with staff and guests